FT Digital Claims: Resolve Every Claim in One Flow
AI-assisted insurance claims management software for digital intake, document checks, routing, tracking and analytics through one connected platform.
Slow Claims Cost More Than Time
Disconnected intake, document checks and status updates slow teams down and leave customers chasing answers.
Customers Shouldn’t Chase Claim Updates
Repeated calls and emails add friction when customers cannot see where their claim stands.
Anomalies Need Early Attention
Manual review makes inconsistent details, duplicate submissions and unusual patterns harder to surface consistently.
Unclear Ownership Creates Bottlenecks
When claims sit across inboxes and systems, teams lose visibility into the next required action.
FT Digital Claim-Keep Every Claim Moving to Resolution
Connect claim submission, document checks, routing, status and reporting through one claims management workflow.
Claim Intake
Customers or POSPs submit claim details and supporting documents through the connected portal.
AI-Assisted Document Checks
Review submitted documents against configured requirements and flag missing or inconsistent information.
Anomaly Detection
Surface mismatched details, duplicate submissions or unusual patterns for further review.
Smart Claim Routing
Route claims to the relevant handler, insurer or TPA workflow using configured logic.
Status Tracking
Keep customers, POSPs and teams informed as the claim moves through each stage.
Claims Analytics
Track claim volumes, ageing and workflow bottlenecks across your claims book.
Keep Every Claim Moving Before Delays Slow You Down
Give customers clear claim visibility while your team manages documents, routing and follow-ups centrally.
For the customer / POSP
For the broker / back office
AI-Backed Software to Accelerate Claims Process
Apply AI assistance to document checks, anomaly detection and routing while keeping business rules and human review in control.
Document Validation Support
Check submitted documents against configured requirements and surface missing information.
Anomaly Detection
Flag inconsistent details, duplicate submissions and unusual patterns for review.
Claims Routing Support
Use claim and policy information to support routing towards the relevant workflow.
Connected Policy Context
Use available policy and customer information to support claim handling and follow-up.
Claims Management Across Insurance Distribution
Support brokers, agencies, lenders and corporate programmes through one connected claims workflow.
Insurance Brokers
Give POSPs and customers claim visibility while managing claim activity centrally.
Insurance Agencies
Manage growing claim volumes without relying on scattered emails, files and trackers.
Banks & NBFCs
Track supported claims for loan-linked and embedded insurance policies through connected workflows.
Corporates
Give employees a clearer way to submit and follow supported group insurance claims.
Where FT Digital Claims Gives You The Edge
See how one claims management platform replaces fragmented intake, follow-ups and tracking.
Insurance Claims Management Questions, Answered
Key questions about FT Digital Claims, AI assistance, integrations and claim visibility.
Book a demoSee How FT Digital Claims Fits Your Claims Workflow
Show us how claims move today. See how intake, documents, routing and status tracking could run through one connected platform.
