Capture leads from multimedia/multichannel usage, including web forms, emails, SMS, social media, smart phones. Evaluate the requirement, ensure correct assignations to sales representatives and close deals in a timely manner for customer satisfaction and reputational enhancement.
Analyse and manage leads, workflows and assignment regulations through smooth, simple layouts. Ensure that the lead is dealt with effectively by correct choice of sales rep located in the most appropriate geographies for seamless and quick action. Quantify your campaign effectiveness and ROI.
Make effective call backs through well-captured information to save time, money and ease business transactions for customers.
Assure compliance and security through multi-level cross checks and hierarchical escalations and assignments for strengthening reputation and customer loyalty.
Maximise the ability to turn opportunities into closed deals by effectively managing your database, pipeline and new leads. Share information across verticals to maximize sales, minimize turn-around time and save money.
Demystify, decode and simplify your business transactions and rules for easy internal and external comprehension and use. Ensure good customer experience by investing in cross-section communication for knowledgeable and trained employees to correctly respond to customer queries in a timely manner.
Build the trust and loyalty of your employees, distributors, partners and vendors through appreciation, encouragement and timely payments. Share information and strengthen their ability to help your business grow. Mentor, coach and guide your partners by clearly stating objectives and key performance indicators.
Regularly observe and monitor your business’s progress through timely reviews and reports of sales performances. Innovate and implement new ideas for effective and timely business deliverables. Ensure correction of errors.